Privacy Policy
<Privacy Policy>
1. Scope of Policy
This Policy applies to:
Official Website / Online Store
Membership System
Referral & Reward System
Reseller Training Activities
Customer Service Channels
WhatsApp / Telegram / Social Communities
After-Sales Support
2. Personal Data We Collect
To provide safe and effective eco-friendly household cleaning products and services, we may collect:
2.1 Basic Identification Data
Full Name
Phone Number
Email Address
Shipping / Delivery Address
2.2 Order & Transaction Data
Purchased Items
Repurchase Records
Delivery Status
User Feedback (e.g., washing machine, dish cleaning experience)
2.3 Referral & Reward System Data
Required for the operation of multi-layer reward structures:
Sponsor / Referrer ID
Downline Structure (visible only to authorized levels)
Reward Calculation Data
2.4 Financial Information (for reward payouts)
Bank Account Holder Name
Bank Account Number
⚠ We will never request:
Bank passwords
OTP / TAC codes
ATM PINs
2.5 Technical Data (Non-sensitive)
IP Address
Browser & Device Information
Cookies
3. Purpose of Data Collection (Business-Model Specific)
We use personal data to:
✅ Process orders and arrange delivery
✅ Provide after-sales consultation and usage guidance
✅ Assess compatibility with user sensitivity and household appliances
✅ Allocate referral and reward commissions
✅ Remind members of repurchase cycles and machine care maintenance
✅ Issue quarterly and annual incentive bonuses
✅ Collect feedback on laundry and floor cleaning performance
✅ Provide safe usage education to prevent appliance damage
Our goals are to:
✔ Improve family hygiene and safety
✔ Reduce chemical residue exposure
✔ Lower maintenance costs of washing appliances
✔ Establish a collaborative income-sharing ecosystem
4. Data Protection & Confidentiality
We implement:
✅ Encrypted storage of sensitive data
✅ Internal access restriction
✅ Staff confidentiality enforcement
✅ Annual security audits
Unless stated in this Policy, we will not:
⛔ Sell
⛔ Disclose
⛔ Publicize
personal data to any unrelated party.
5. Privacy Protection in Referral / Reseller Structures (Exclusive)
You are entitled to:
✅ View your own team structure
However, you must NOT:
❌ Publicly expose other members’ data
❌ Screenshot internal dashboards or group messages
❌ Spread team structure data maliciously
❌ Attack or shame others based on ranking/income
Any:
Screenshot leaks
Income comparison publications
Unauthorized performance disclosure
Will be considered a violation.
The Company reserves the right to:
Suspend rewards without notice
Remove community access
Terminate accounts silently
6. Third-Party Collaboration
We may work with trusted partners:
Logistics Companies (delivery address usage)
Payment Gateways (transaction verification)
System Engineers (bug fixes & infrastructure)
Authorized Reseller Support
Printing/Packaging Vendors (non-sensitive scope only)
We ensure:
✔ Minimal disclosure
✔ Compliance confidentiality
7. Cookies Policy
Cookies are used to:
Track repurchase frequency
Recognize member identity
Improve loading performance
Prevent duplicate reward claims
You may disable cookies, but certain features may not function properly.
8. Marketing & Communication
We may send:
Product updates and formula improvements
Tips for reducing washing machine repair costs
Launch announcements of eco-friendly items
Promotions and educational content
Home safety reminders
You may unsubscribe anytime.
9. Product Reaction & Sensitivity Records (Brand-Specific)
We may collect:
Sensitive skin feedback
Washing machine filter clogging reports
Allergy reaction reports
Used for:
Formula optimization
User education
Enhanced household safety standards
⚠ These data will never be made public.
10. Minor Users Policy
Users under age 18 must obtain parental or guardian consent before registering or purchasing.
11. Data Retention Period
We retain personal data during:
Active membership
Legal & tax compliance duration
Product warranty / after-sales term
Data will be securely disposed of when no longer required.
12. Community Privacy Protection (Exclusive)
It is strictly prohibited to share in:
WhatsApp Groups
Telegram Channels
Facebook Communities
any:
Residential addresses
Family conditions
Income screenshots
Violators will be removed immediately.
13. Cross-Border Data Transfer (Future-Proofing)
As the brand expands internationally, data may be processed on servers located in other jurisdictions.
We will comply with applicable international data protection rules without lowering standards.
14. Customer Rights
You may:
✅ Request access to your data
✅ Request correction of inaccurate data
✅ Opt-out of marketing communication
✅ Request partial deletion of data
We will respond within a reasonable period.
15. Legal Compliance
This Policy follows:
Malaysia Personal Data Protection Act (PDPA) 2010
16. Amendment Rights
The Company reserves the right to update or modify this Policy at any time.
Continued usage constitutes acceptance of such changes.
17. Contact Information
For any inquiries, please contact:
WhatsApp: 0146339453
Business Address: 109 Jalan Rajawali,Taman Berjaya,
14300 Nibong Tebal.Pulau Pinang.
Malaysia.
18. Final Acknowledgement
By accessing our website and membership system, you agree:
✅ I understand and accept the Privacy Policy
✅ I authorize the Company to process my data within this scope
✅ I will not disclose or screenshot internal team data
✅ I will not share other members’ personal information without consent
Violations may result in:
Prize/reward suspension
Account termination
Legal enforcement
Currency